Terms of Service | Go Legal Flow

Terms of Service

Last Updated: November 2024

It’s important that you review and understand these terms before using our platform and services. If you don’t agree to these terms, do not accept them, create a platform account, or use our platform or services.

The italicized terms are provided for your convenience and are not legally binding. If you have questions about the non-italicized terms, you should seek legal advice.

We may update these terms from time to time. If we do, we’ll notify you of the changes. By continuing to use the platform after updates, you agree to the revised terms.

You should always consult a lawyer to understand and comply with these terms. Please note that some terms limit your rights, such as warranty disclaimers, liability limitations, and a mandatory arbitration clause.

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. ONCE ACCEPTED, THESE TERMS OF SERVICE, IN COMBINATION WITH OUR PRIVACY POLICY, DATA PROCESSING AGREEMENT, AND AFFILIATE AGREEMENT (COLLECTIVELY THE “TERMS”), BECOME A BINDING LEGAL COMMITMENT BETWEEN YOU (OR THE BUSINESS ENTITY THAT YOU REPRESENT) AND JCW MARKETING SOLUTIONS, LLC AND ITS RESPECTIVE OFFICERS, DIRECTORS, SUCCESSORS AND ASSIGNS (HEREINAFTER REFERRED TO AS “Go Legal Flow,” “WE” OR “US”) AND WILL GOVERN YOUR ACCESS TO AND USE OF THE PLATFORM AND ALL OTHER INTERACTIONS WITH GO LEGAL FLOW RELATED TO THE PLATFORM.

IF YOU DO NOT AGREE TO THESE TERMS, YOU SHOULD NOT ACCEPT THEM, CREATE AN ACCOUNT, OR USE THE PLATFORM. IN THE EVENT OF A CONFLICT BETWEEN THESE TERMS OF SERVICE AND THE ADDITIONAL AGREEMENTS INCORPORATED HEREIN BY REFERENCE, THESE TERMS OF SERVICE SHALL PREVAIL.

Go Legal Flow reserves the right to make changes to these Terms at any time. All changes are effective immediately when posted. Your continued use of the Platform following the posting of any revised Terms constitutes your acceptance and agreement to the updated Terms.

You should consult a lawyer for legal advice to ensure your use of the Platform complies with these Terms and applicable law.

1. Use of Platform

a. Age Restrictions.
You must be at least 18 years old to use the Platform. By creating an account or using the Platform, you confirm that you meet this age requirement. If you are a parent or guardian permitting a Minor (between 13 and 18 years of age) to use the Platform, you agree to:

supervise their use;
assume all risks and liabilities;
ensure the Platform is appropriate for them; and
provide necessary consents and representations on their behalf.

b. Platform Account Ownership. The individual accepting these terms is the account owner. If you accept the terms on behalf of a business, the business entity owns the account, and you represent that you have authority to bind the entity to these terms.

c. Intended Use. The Platform must be used solely for lawful business purposes. You and your clients must comply with all applicable laws and avoid prohibited uses outlined in these terms. You assume full responsibility for your use and for ensuring that your clients, employees, and agents comply with these terms.

d. Privacy. By using the Platform, you agree to Go Legal Flow’s use of your data in accordance with our Privacy Policy. You are also required to maintain a Privacy Policy for your clients, ensuring compliance with applicable laws. You are responsible for obtaining the necessary permissions and consents to share your clients' data with us.

e. Login Credentials. You are responsible for safeguarding your account credentials. Unauthorized access must be reported immediately. Go Legal Flow reserves the right to disable access at its discretion.

f. Use of Communication Services. The Platform may include communication features (e.g., SMS, email). You are solely responsible for compliance with laws like the TCPA and CAN-SPAM Act. Go Legal Flow provides only the technology platform and does not originate or send communications.

g. Third Party Services. The Platform may integrate third-party services. If you pause or cancel your account, features dependent on these services (e.g., phone numbers) may become unavailable. To maintain access to phone numbers during a pause, you must continue paying carrier fees as outlined in Section 3.

h. Third Party Content. The Platform may display third-party content, which is used at your own risk. Go Legal Flow does not endorse or assume liability for third-party content.

i. Customizations. You may customize portions of the Platform, but you are responsible for ensuring compliance with intellectual property laws. Go Legal Flow reserves the right to remove or modify customizations at its sole discretion.

j. Excessive Use Restrictions. If your data use exceeds your pricing tier or impacts Platform performance, Go Legal Flow may require an upgrade, reduce your usage capacity, or suspend your account.

k. Platform Updates. Go Legal Flow may update or modify the Platform at any time. Continued use indicates acceptance of such changes.

l. International Use. Accessing the Platform outside the U.S. is at your own risk. You are responsible for compliance with local laws, including taxation.

m. Prohibition on Unauthorized Use and Resale. Accounts are for your business use only. Unauthorized resale or use for third-party businesses may result in immediate termination.

2. Prohibited Uses

You may not use the Platform for any unlawful or harmful purposes, including (but not limited to):

Violating laws or regulations.
Sending spam, malware, or harmful content.
Impersonating individuals or entities.
Engaging in activities that disrupt the Platform.

Violations may result in immediate suspension or termination.

3. Payment & Subscription Management

a. Fees. Fees are due in advance and are non-refundable. Communication surcharges, such as phone number fees, are billed separately. Ensure billing information is accurate and up to date.

b. Pause Option. You may pause your subscription for $50/month to preserve account data. To retain phone numbers and A2P verification during a pause, continue to pay monthly carrier fees through your Go Legal Flow account. Failure to resume service or make the $50/month payment may result in account cancellation and permanent loss of data, as described in the cancellation terms.

c. Cancellation Option. You may cancel your account at any time by providing a written request. Cancellation results in the immediate deletion of your account, including all associated data, phone numbers, workflows, calendars, and funnels. Before canceling, ensure you have downloaded or migrated any necessary data, as recovery will not be possible after cancellation.

d. Grace Period for Nonpayment. If payment fails, you will have a 10-day grace period to resolve the issue. During this time, services may be paused. Failure to pay within 10 days may result in account cancellation and data deletion

e. Reactivation After Cancellation. Reactivating a canceled account may result in higher subscription fees based on current rates. Outstanding balances must be paid before reactivation.

f. Taxes. You are exclusively responsible for taxes and other governmental assessments (“Taxes”) associated with your use of the Platform, including all Taxes associated with transactions you conduct with your clients. Go Legal Flow may collect Taxes from you as part of the Fees as legally required or as Go Legal Flow deems appropriate, and all Go Legal Flow determinations regarding what Taxes to collect are final. Go Legal Flow may recalculate and collect additional Taxes from you if it determines at any point that they are due. You will indemnify Go Legal Flow for all Claims related to Taxes associated with your activities on the Platform, including any Taxes related to your transactions with your clients. Taxes are nonrefundable.

g. No Refunds or Credits. Fees are non-refundable, including unused subscription periods. Exceptions are granted at Go Legal Flow's sole discretion.

h. Payment Disputes. If you dispute any invoiced Fees or charges, you must notify Go Legal Flow in writing within sixty (60) days of the billing date. Disputes raised after this time will be considered waived. You are required to pay all invoiced Fees and charges while the dispute is pending. Failure to do so may result in account suspension or cancellation.

In raising a dispute, you agree to:

Act reasonably and in good faith.
Cooperate diligently with Go Legal Flow to resolve the issue.

Go Legal Flow’s determination regarding the validity of the disputed Fees or charges is final.

i. No Refunds or Credits. Except as described in subsection g below, all Fees assessed by Go Legal Flow are non-refundable. You are solely responsible for any excess Fees incurred by You as a result of an error or omission made by You or a third party. Go Legal Flow does not provide Fee refunds or credits for such errors or omissions, or for partially used or unused Platform or Services subscriptions. If you sign up for a subscription but do not access the Service or Platform, you are still responsible for all Fees during the term of your subscription. Except as may be required by law, Go Legal Flow reserves the right to issue or deny a refund or credit in its sole and absolute discretion, at any time, for any reason, and Go Legal Flow’s determination of if and when to issue or deny a refund or credit is final.

j. 14-Day Money-Back Guarantee. Should you find Go Legal Flow unsatisfactory for any reason, you are entitled to invoke your right to a full refund of the subscription fee within a period of 30 days following your purchase. To exercise this right, you must contact our support team, who will process the refund within a reasonable number of business days following your request. The setup fee and done for you buildout fees are not subject to a refund once the first call has occurred.

k. Your Responsibility For Financial Transactions. You are solely responsible for all financial transactions you and your

clients engage in on the Platform or using the Services, including transactions conducted using billing tools enabled by the Services. You are exclusively responsible for all chargebacks related to activities of you and your clients, regardless of the reason for the chargeback.

4. Affiliate Program

Go Legal Flow offers an Affiliate Program under which clients may receive commissions for referring new accounts to Go Legal Flow. Your participation in the Affiliate Program is subject to Go Legal Flow’s approval and your acceptance of the Affiliate Agreement, a copy of which is incorporated herein by reference. You must establish a payment account linked to your Go Legal Flow account in order to earn and receive commission payouts. Commissions may be forfeited if Go Legal Flow is unable to submit payment to your payment account for any reason.

5. Intellectual Property

a. Platform Content. The Platform and Platform Content are the property of Go Legal Flow or its licensors and are protected by copyright, trademark, and other intellectual property laws, except as indicated below. Platform Content does not include User Contribution(s), as defined below. Go Legal Flow grants you a personal, royalty-free, non-assignable, revocable, and non-exclusive license to access and use the Platform Content while using the Platform for the purpose of making the Platform available to You and Your clients. Any other use, including the reproduction, modification, distribution, transmission, republication, framing, display, or performance of Platform Content without prior permission of Go Legal Flow is strictly prohibited.

b. Go Legal Flow Marks. Go Legal Flow Marks are trademarks and services marks of Go Legal Flow and may not be used without advance written permission of Go Legal Flow, including in connection with any product or service that is not provided by Go Legal Flow, or in any manner that is likely to cause confusion, or in any manner that disparages, discredits, or misrepresents Go Legal Flow. You may not remove any Go Legal Flow Marks or other proprietary notices, including, without limitation, attribution information, credits, and copyright notices that have been placed on or near the Platform or Platform Content. Other products or company names mentioned on the Platform may be trademarks or service marks of their respective owners. Third-party websites may feature Go Legal Flow Marks, with or without authorization, and such usage of Go Legal Flow Marks does not constitute or imply any approval, sponsorship, or endorsement by Go Legal Flow.

c. User Contributions. User Contributions are considered non-confidential and non-proprietary. You grant Go Legal Flow, our service providers, and each of their licensees, successors, and assigns the perpetual right to use, reproduce, modify, perform, display, distribute, and otherwise disclose User Contributions to third parties for any purpose. You also grant Go Legal Flow the right to use Your Information and User Contributions to improve the Platform, develop new services, and/or improve Go Legal Flow’s overall product offerings and business model. Go Legal Flow is not responsible or liable to any third party for the content or accuracy of any User Contributions, nor do we endorse the User Contribution of third parties. Go Legal Flow is not responsible for any failure or delay in removing User Contributions that violate the Terms. Go Legal Flow reserves the right to delete or otherwise remove any User Contributions we deem to be in violation of these Terms, with or without notice, at any time, for any reason. You represent and warrant that: (i) You own or control all rights in and to the User Contributions and have the right to grant the license granted above; (ii) All of your User Contributions comply with these Terms; and (iii) You understand and acknowledge that you are responsible for the legality, reliability, accuracy, and appropriateness of your User Contribution.

d. Prohibited User Contributions. You are prohibited from posting User Contributions on the Platform that: (i) Are unlawful, threatening, abusive, harassing, defamatory, deceptive, fraudulent, tortious, invasive of another’s privacy, or include graphic descriptions of sexual or violent content; (ii) Victimize, harass, degrade, or intimidate an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, disability, or otherwise; (iii) Infringe any patent, trademark, trade secret, copyright, right of publicity, or other proprietary or intellectual property right of any party; or (iv) Breach the security of, compromise or otherwise allow access to secured, protected or inaccessible areas of the Platform, or attempt to gain access to other networks or servers via your Platform account.

e. Account Transfer Restrictions. Go Legal Flow reserves the right to prohibit the transfer of any accounts created under our services to other HighLevel agencies. This restriction is in place to protect the proprietary intellectual property and resources provided to our accounts. Unauthorized account transfers or attempts to transfer without prior approval may result in immediate termination of the account at our discretion. Such actions may also lead to legal consequences.

However, account transfers may be allowed under the following conditions:

Transfer Fee: Go Legal Flow may permit the transfer of an account to another agency or party upon payment of a transfer fee. The fee will be determined at Go Legal Flow’s sole discretion and communicated in advance of the transfer.
HighLevel Account Creation via Affiliate Link: If an account owner wishes to establish their own HighLevel account and agrees to use Go Legal Flow’s affiliate link to do so, the account transfer will be permitted without additional fees.

In any approved transfer scenario, Go Legal Flow reserves the right to withhold or modify proprietary content, workflows, and intellectual property before completing the transfer. Unauthorized transfers or attempts will result in immediate termination of the account, denial of service, and removal of access without refund or further notice.

f. Feedback. If you provide Feedback, you agree and acknowledge that your submission of Feedback is voluntary, non-confidential, and gratuitous, and Go Legal Flow has no obligation to use the Feedback. You grant Go Legal Flow and its designees a perpetual, irrevocable, non-exclusive, fully-paid up and royalty-free license to use any Feedback you submit to Go Legal Flow without restrictions or payment or other consideration of any kind, or permission or notification to you or any third party. The license includes, without limitation, the irrevocable right to reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, license the Feedback, and all rights therein, in the name of Go Legal Flow or its designees throughout the universe in perpetuity in any and all media now or hereafter known. You represent that the Feedback is your own original work, you have all necessary rights to disclose the Feedback to Go Legal Flow, and neither your disclosure of the Feedback nor Go Legal Flow's review and/or use of the Feedback will infringe upon the rights of any other individual or entity. If your Feedback is the subject of a patent that is pending or has been issued, You are required to disclose that fact to Go Legal Flow.

g. Feedback Waiver. You hereby irrevocably release and forever discharge Go Legal Flow from any and all actions, causes of actions, claims, damages, liabilities, and demands, whether absolute or contingent and of any nature whatsoever, which you now have or hereafter can, shall or may have against Go Legal Flow with respect to the Feedback, including without limitation how Go Legal Flow directly or indirectly uses the Feedback. You agree that you are responsible for the content of the Feedback and further agree (at Go Legal Flow's option and at your sole expense) to defend, indemnify, and hold Go Legal Flow harmless from any and all actions, claims, and liabilities, demands, whether absolute or contingent and of any nature whatsoever, damages, losses, costs, fees, fines or expenses, including reasonable attorneys' fees, which Go Legal Flow may incur as a result of use of the Feedback in accordance with these Terms.

h. Copyright; Digital Millennium Copyright Act. If you believe that Your copyrights have been infringed, or that your intellectual property rights have been otherwise violated by a third party’s use of our Platform, you should notify us of your infringement claim in accordance with the procedure set forth below. We will process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws with respect to any alleged or actual infringement. A notification of claimed copyright infringement should be emailed to [email protected] (Subject line: “DMCA Takedown Request”) and mailed to the designated copyright agent address below.

Our designated copyright agent to receive DMCA Notices is:

JCW Marketing Solutions, LLC d/b/a Go Legal Flow

Attention: Copyright Agent

8751 Collin McKinney Pky, Ste 1102 #1188

McKinney, TX 75070

To be effective, the notification must be in writing and contain the following information:

an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
a description of the copyrighted work or other intellectual property that you claim has been infringed;
a description of where the material that you claim is infringing is located on the Platform, with enough detail that we may locate it;
your address, telephone number, and email address;
a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; and
a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.

Counter-Notice: If you believe that your User Contribution that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner's agent, or pursuant to the law, to upload or display the content in your User Contribution, you may send a written counter-notice containing the following information to the above-listed Copyright Agent:

your physical or electronic signature;
identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;
a statement that you have a good-faith belief that the content was removed or disabled as a result of a mistake or a misidentification of the content; and your name, address, telephone number, and email address, and a statement that you will accept service of process from the person who provided notification of the alleged infringement.

If a counter-notice is received by our copyright agent, we will send a copy of the counter-notice to the original complaining party, informing that person that Go Legal Flow may repost the removed content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed content may be reposted, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at our sole discretion.

We may, at our sole discretion, limit access to the Platform and/or terminate the account of any user who infringes any intellectual property rights of others.

7. Disclaimers

THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. YOUR USE OF THE PLATFORM IS AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH ACTIVITIES. YOU AGREE THAT Go Legal Flow HAS NO RESPONSIBILITY OR LIABILITY FOR THE DELETION OR FAILURE TO STORE ANY INFORMATION OR CONTENT MAINTAINED OR TRANSMITTED ON OR THROUGH THE PLATFORM.

WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (A) THE PLATFORM WILL MEET YOUR REQUIREMENTS, (B) THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PLATFORM WILL BE EFFECTIVE, ACCURATE OR RELIABLE, OR (D) THE QUALITY OF THE PLATFORM WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS OR DEFECTS.

YOU ACKNOWLEDGE THAT THE INTERNET AND TELECOMMUNICATIONS PROVIDERS’ NETWORKS ARE INHERENTLY INSECURE. ACCORDINGLY, YOU AGREE THAT Go Legal Flow IS NOT LIABLE FOR ANY CHANGES TO, INTERCEPTION OF, OR LOSS OF YOUR DATA WHILE IN TRANSIT VIA THE INTERNET OR A TELECOMMUNICATIONS PROVIDER’S NETWORK.

GO LEGAL FLOW MAKES NO WARRANTY REGARDING ANY TRANSACTIONS EXECUTED THROUGH A THIRD PARTY OR THIRD PARTY SERVICES, OR IN CONNECTION WITH THE PLATFORM, AND YOU UNDERSTAND AND AGREE THAT SUCH TRANSACTIONS ARE CONDUCTED ENTIRELY AT YOUR OWN RISK. ANY WARRANTY THAT IS PROVIDED IN CONNECTION WITH ANY SERVICES OR CONTENT AVAILABLE ON OR THROUGH THE PLATFORM FROM A THIRD PARTY OR THROUGH THIRD-PARTY SERVICES IS PROVIDED SOLELY BY SUCH THIRD PARTY.

WE RESERVE THE SOLE RIGHT TO EITHER MODIFY OR DISCONTINUE THE PLATFORM, INCLUDING ANY SERVICES OR FEATURES THEREIN, AT ANY TIME WITH OR WITHOUT NOTICE TO YOU. WE SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY SHOULD WE EXERCISE SUCH RIGHT. MODIFICATIONS MAY INCLUDE, BUT ARE NOT LIMITED TO, CHANGES IN THE PRICING STRUCTURE AND THE ADDITION OF FREE OR FEE-BASED SERVICES. ANY NEW FEATURES THAT AUGMENT OR ENHANCE THE THEN-CURRENT SERVICES ON THIS PLATFORM SHALL ALSO BE SUBJECT TO THESE TERMS OF SERVICE.

SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. PLEASE CONSULT THE LAWS IN YOUR JURISDICTION.

Our platform doesn’t come with any warranties—it is provided “as is.”

8. Limitation of Liability, Indemnification, and Mitigation

Your exclusive remedy and our entire liability, if any, for any claims arising out of these Terms and your use of the Platform or the Services shall be limited to the amount you paid us for Services purchased on the Platform during the three (3) month period before the act giving rise to the liability.

IN NO EVENT SHALL GO LEGAL FLOW BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM MALICIOUS CODE, LOSS OF USE, DATA OR PROFIT LOSS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE PLATFORM OR THIRD PARTY SERVICES OR OF ANY WEBSITE REFERENCED OR LINKED TO FROM THE PLATFORM.

FURTHER, WE SHALL NOT BE LIABLE IN ANY WAY FOR THIRD PARTY SERVICES OR DISRUPTIONS THEREOF, OR THIRD PARTY PROMISES AND/OR STATEMENTS REGARDING OUR PLATFORM SERVICES OR CONTENT OR FOR TRANSACTIONS WITH THE THIRD PARTY THROUGH THE PLATFORM, INCLUDING WITHOUT LIMITATION THE PROCESSING OF ORDERS.

SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. PLEASE CONSULT THE LAWS IN YOUR JURISDICTION.

Any direct damages that Go Legal Flow might owe are capped at the amounts you paid us in the three month period before the act giving rise to the liability. Go Legal Flow is not responsible for any damages that indirectly resulted from an incident.

You agree to defend, indemnify, and hold Go Legal Flow harmless against all demands, claims, actions, proceedings, damages, liabilities, losses, fees, costs or expenses (including without limitation reasonable attorneys’ fees and the costs of any investigation) directly or indirectly arising from or in any way connected with your use of the Platform (“Claims”), including, but not limited to: (a) our use of or reliance on information or data supplied or to be supplied by you, your employees, agents, or clients; (b) any breach of or default under these Terms by you, your employees, agents, or clients; (c) the wrongful use or possession of any Go Legal Flow property by you, your employees, agents, or clients; (d) any negligence, gross negligence or willful misconduct by you or your employees, agents, or clients; (e) misrepresentations by you, your employees, agents, or clients(f) violation(s) of applicable law by you, your employees, agents, or clients, (g) your actions and the actions of your employees, agents, or clients; (h) the acts or omissions of you, your employees, agents, or

clients in connection with providing notice and obtaining consents regarding the origination or content of the SMS or MMS messages, email or other communications using the Services, (i) Taxes and other Fees and/or (j) any disputes between (1) you and other users (2) you and your client(s) and/or (3) your clients.

If the Platform is found to violate any third-party intellectual property right, at our option we may: (a) obtain the right for you to continue to use the Platform as contemplated by these Terms; (b) modify or replace the Platform, in whole or in part, to seek to make the Platform non-infringing; or (c) require you to immediately cease any use of the Platform.

If you breach these terms, give us inaccurate information, engage in gross negligence or willful misconduct, or if you or your clients violate the law, you might have to indemnify us.

If a third party claims that our platform violates their intellectual property rights, we’ll either (i) obtain the proper licenses so that you can continue using the platform; (ii) modify or replace the platform; or (iii) shut down the platform.

9. Limitation On Time To File Claims

You agree to defend, indemnify, and hold Go Legal Flow harmless against all demands, claims, actions, proceedings,
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM MUST BE COMMENCED WITHIN THREE (3) MONTHS AFTER THE EVENT GIVING RISE TO THE ACTION OR CLAIM OCCURRED, REGARDLESS OF WHEN YOU KNEW OR SHOULD HAVE KNOWN ABOUT IT; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

If you have a claim related to these terms or the platform, you need to commence action within three months.

10. Injunctive Relief

You agree that a breach of these Terms will cause irreparable injury to Go Legal Flow for which monetary damages would not be an adequate remedy, and Go Legal Flow shall be entitled to seek equitable relief, in addition to any remedies it may have hereunder or at law, without having to post a bond or other security.

Sometimes money won’t fix the problem if you breach these terms. In those instances, we might seek equitable relief, like an injunction.

11. Waiver And Severability

No waiver by Go Legal Flow of a term or condition set forth in these Terms shall be deemed a continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of Go Legal Flow to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.

12. Change of Control

Go Legal Flow may assign its rights under these Terms at any time, without notice to you. You may not assign your rights under these Terms without Go Legal Flow’s prior written consent which may be withheld at Go Legal Flow’s sole discretion.

13. Entire Agreement

Except as noted below, these Terms constitute the sole and entire agreement between you and Go Legal Flow with respect to the Platform and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Platform. These Terms may not be altered, supplemented, or amended by the use of any other document(s) unless such document is signed by an authorized representative of Go Legal Flow.

Go Legal Flow may enter into a separate agreement with you. The terms of any separate agreement between you and Go Legal Flow will be considered a part of your entire agreement with Go Legal Flow. To the extent there is a conflict between these Terms and the terms of your separate agreement with Go Legal Flow, your separate agreement with Go Legal Flow will control.

14. Term and Termination

These Terms will remain in full force and effect so long as you maintain a Platform Account. The sections of these Terms that are intended to survive termination of your Platform Account will remain binding even after you are no longer a Platform user.

a. Grounds for Termination. You agree that Go Legal Flow, in its sole discretion, may suspend or terminate your access to the Platform (or any part thereof) for any reason, with or without notice, and without any liability to you or to any third party for any claims, damages, costs or losses resulting therefrom. Any suspected fraudulent, abusive or illegal activity may be grounds for barring your access to this Platform, and reporting you to the proper authorities, if necessary. Go Legal Flow reserves the right to delete Platform Accounts that have remained inactive for at least one (1) year.

b. No Right to Services Upon Termination. Upon termination and regardless of the reason(s) motivating such termination, your right to use the Platform will immediately cease. Go Legal Flow is not liable to you or any third party for any claims for damages arising out of any termination or suspension or any other actions taken by us with regards to your Platform access.

c. How to Terminate or Make Adjustments. If you, for any reason, would like to terminate your access to the Platform or make adjustments, Go Legal Flow requires written notice at least 10 business days before your next billing date.

d. No Termination by Third Party Users. Go Legal Flow has limited access to subscriptions not directly purchased from us. Any user who has been given access to the Platform by any party other than Go Legal Flow must contact the party who originally provided access to the Platform for any inquiries related to termination.

e. Force Majeure. In addition to any excuse provided by applicable law, we shall be excused from liability for non-delivery or delay in delivery of the Platform or any associated product or service through the Platform arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to: labor disturbance, war, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, and other causes or events beyond our reasonable control, whether or not similar to those which are enumerated above.

We can terminate this agreement and your access to the platform at any time, for any reason.

15. Applicable Law, Binding Arbitration, and Class Action Waiver

PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY REQUIRE YOU TO AGREE TO RESOLVE ALL DISPUTES BETWEEN US THROUGH BINDING INDIVIDUAL ARBITRATION.

The laws of the State of Texas will govern these Terms of Service and any disputes under them, without giving effect to any principles of conflicts of laws.

Any controversy or claim arising out of or relating to these Terms shall be exclusively settled by arbitration administered by the American Arbitration Association in accordance with Commercial Arbitration Rules, then in effect. This arbitration provision is governed by the Federal Arbitration Act. The arbitration proceedings shall be held in Dallas, Texas. Any arbitration award may be entered in a court of competent jurisdiction.

All claims and disputes within the scope of this arbitration agreement must be arbitrated or litigated on an individual basis and not on a class basis. Claims of more than one customer or user cannot be arbitrated or litigated jointly or consolidated with those of any other customer or user.

16. Communications and Contact Information

All notices to a party shall be in writing and shall be made via email. Notices to Go Legal Flow must be sent to [email protected]. You agree to allow us to submit notices to you either through the email address you provided when registering, or to any address we have on record. Notices are effective on receipt.

Go Legal Flow may contact you regarding these Terms using any information you provide, or by any other means if you do not provide contact Information. If you no longer wish to receive communications from Go Legal Flow, you can click on the “unsubscribe link” provided in such communications or contact us at [email protected].

When you create a Platform account, you must designate a primary email address that will be used for receiving electronic communication related to these Terms. Go Legal Flow will never send you an email requesting confidential information such as account numbers, usernames, or passwords, and you should never respond to any email requesting such information. If you receive such an email purportedly from Go Legal Flow, do not respond to the email and notify Go Legal Flow by emailing us at [email protected].

For all other feedback, comments, requests for technical support, and other communications relating to the Platform or the Terms, please contact us at or by mail at:

JCW Marketing Solutions, LLC d/b/a Go Legal Flow

ATTN: Legal Department

8751 Collin McKinney Pky, Ste 1102 #1188

McKinney, TX 75070

17. Definitions

17.1. “Communication Surcharges” means any applicable communications service or telecommunication provider (e.g., carrier) fees or surcharges related to your use of the Platform.

17.2. "Feedback” means ideas You provide to Go Legal Flow regarding improvements, enhancements, new features, new products, or other concepts related to the Platform, Services, or other matters related to Go Legal Flow’s business.

17.3. “Fees” means any fees associated with the Platform, including but not limited to the monthly subscription services fee and any fees associated with add-in Services that you may purchase.

17.4. "Go Legal Flow Marks” means the Go Legal Flow name and related logos and service marks of Go Legal Flow.

17.5. “Information” means data about You and Your clients that Go Legal Flow collects on the Platform, including but not limited to information required to create a Platform Account and use the Platform for the intended purpose.

17.6. “Login Credentials” means the username and password used to access your Platform Account.

17.7. “Platform” means any Services, Training, content, functionality, communication channels, and software or other services or features offered to clients on or through Go Legal Flow’s website or mobile application.

17.8. “Platform Account” means the account you created in order to access and use the Platform.

17.9. “Platform Content” means content, data, features, and functionality, including but not limited to text, graphics, videos, logos, button icons, databases, music, sounds, images, or other material that can be viewed on the Platform. Platform Content does not include User Contributions.

17.10. “Prohibited Conduct” means the behaviors described in Section 2.

17.11. “Services” means the variety of product integrations and services that Go Legal Flow makes available on the Platform. Services may include Third Party Services.

17.12. “Sub-Account” means a subscription for one business under a Platform Account.

17.13. “Third Party Content” means content, promotions or offers provided by third parties or links to external third-party websites that may be accessible on the Platform.

17.14. “Third Party Services” means any Services or other services owned and provided by a third party vendor that Go Legal Flow makes available to You as a Service on or through the Platform.

17.15. “Training” means any training, information or suggested usages conveyed by Go Legal Flow about the Platform.

17.16. “User Contributions” means content or materials that you post, submit, upload, publish, display, or transmit on or through the Platform or to Go Legal Flow directly.

17.17. “You” or “you” or any derivatives thereof means the individual who accepted the Terms or the business entity that the individual represents. “You” also includes any and all agents, employees, or third parties that are authorized to act on your behalf.